Frequently Asked Questions

MY ACCOUNT

Register so you can create a Slurpee NationTM profile, upload content and get cool stuff.

Our registration process is designed to restrict children under the age of 13 from becoming members of the site and providing us with personal information. Please review our Privacy Policy for more information.

Your personal information is never sold to third parties or mass marketers. Visit our Privacy Policy page (http://www.slurpee.com/Privacy.aspx) for more information.

The "join now" link is available everywhere on the site. Fill out the simple form for your membership to the Nation.

Log into the Nation and click your username in the account navigation bar near the top of the site. You'll be taken to a page where you can view and update your personal information.

Visit the Slurpee Nation and click the "Forgot your password?" link on the log-in page. A new form will open prompting you for your username. Completing this form will reset your password, then automatically send that new password to the e-mail address we have on file for you. Once you log in using this new password, you can go to the account information page to change it to your preferred password.

If you'd like to disable your account, click "Contact Us" in the footer navigation and send us your username and Slurpee Nation e-mail address with a request to disable your account.

To reach us by phone, call 1-888-886-1801. To reach us by e-mail, contact support@slurpeenation.com or click "Contact Us" in the footer navigation and send us your comments.

SLURPEE NATION REWARDS

Slurpee Nation rewards is a program that gives you cool stuff just for drinking Slurpee drinks. Just visit your participating 7-Eleven® store when special cups with codes are available, buy your favorite Slurpee drink and enter the cup code online for points.

Earn points by buying Slurpee drinks that come in cups with printed codes. Once you create a Slurpee Nation account, you can enter your codes online for points.

Codes can be found on the bottom of paper cups and on the sides of plastic cups.

Small - 1 point, Medium - 2 points, Large - 3 points, X-Large - 4 points. From time to time we will also have 7-Eleven 11 oz promotional cups that will be worth 1 point. Please note that premium cups (like motion cups) are not redeemable for points at this time.

Once you've entered your cup codes online, browse through our catalog and choose an item you'd like. Complete the simple steps for redemption and the points will be deducted from your account in exchange for cool merchandise.

You can enter up to 5 codes per day, per person/email.

Make sure you enter the code exactly as shown on your cup. If you're still having problems, please contact us at support@slurpeenation.com or call 1-888-886-1801.

Nope, you can earn and slurp to your heart's content.

Your rewards points will expire on December 31, 2009. Please review the Slurpee Nation rewards terms for more information.

If your point balance is in question, please contact us at support@slurpeenation.com or call 1-888-886-1801.

Check back as often as you want. We will be adding new items all the time. And even if there aren't new items to win, there are always cool things to check out in the Nation.

Some items – like downloads – will be available indefinitely, while some promotional items – like sweepstakes – will be up for a limited time. For information about a particular sweepstakes, please review the official rules by locating the sweeps in the catalog and clicking the link to the rules.

Our mission is to give away as much cool stuff as possible to Slurpee Lovers. Some of this stuff can be won instantly, and if you redeem points for an instant win sweepstakes, you'll find out immediately via e-mail if you're a winner. Other prizes are so cool, we do a sweepstakes with a special drawing that names the winner(s). If you redeem your points for a drawing sweepstakes, you'll be entered for a chance to win. After the drawing is held (see rules for each promotion to learn more), you'll find out if you were a lucky winner.

You can enter a drawing sweepstakes up to 20 times a day and an instant win sweepstakes up to 5 times a day.

If you have the points, you can enter a sweepstakes the maximum number of times per day for each day of the sweepstakes period. Each Slurpee Nation Sweepstakes/Instant Win Game will have a free method of entering. See the respective game’s official rules or applicable game for full details.

After a sweepstakes ends, a drawing for winners will take place. Each winner will be contacted by the Slurpee Nation rewards customer care team.

The Slurpee Nation Rewards customer care team will contact all winners to coordinate prizes.

Make sure and check your bulk mail folder in case your notification e-mail was misdirected. If for any reason an instant win notification is not received within 24 hours, contact our customer care team at 1-888-886-1801.

If you have not been contacted regarding your instant win prize after the promotion has ended, you can contact our customer care team at 1-888-886-1801 for an update.The standard time for prize delivery is 4 to 6 weeks.

If you are on the Slurpee Nation rewards site, you can click "My Rewards" to see all your rewards activity. On this page, there are links to all the downloads you've redeemed.

You can enter any Slurpee Nation Sweepstakes without a purchase by mailing in an entry. Go to the respective Slurpee Nation Sweepstakes' official rules for details and mailing information. To enter an Instant Win Game without purchase, click the link to the respective Instant Win Game's official rules. The official rules contain a link to an entry form which can be completed for a chance to win.

SLURPEE NATION MOBILE REWARDS

Starting now, you can participate in the Slurpee Nation rewards program from your mobile phone! Using your phone, you can text in product codes and get your account point balance. That way you don’t have to deal with sticky fingers all the way home. And don't forget to check out our mobile site at slurpee.mobi. It's the coolest place on your phone! You can check out cool info like the flavor of the month and any awesome promotions, as well as register for a Slurpee Nation account.

Lots! You can text in codes from all participating products. Have a bunch of cups sitting in the floor of your car? Text them all in for points! You can also get your point balance so you'll know how much cool stuff you can get. And look out for our mobile site! You can check slurpee.mobi from any mobile browser to see all the cool stuff we have to offer, right on your mobile phone!

To participate from your mobile phone, all you have to do is create a Slurpee Nation account and provide your mobile phone number. Then you'll receive a text message to make sure the mobile number is yours and not that of a celebrity stalker. After you reply to the confirmation text, mobile rewards is active and you'll be able to get the full benefits!

This may sound like a lot of steps, but it's super easy. Log in to your Slurpee Nation account and click to the My Account page. Enter your mobile number and click the Save Settings button. Then check your mobile phone for a confirmation text message. Reply by typing 'Y' for Yes, and then mobile rewards will active. To be sure, check the My Nation Account page for the confirmation message next to your mobile number.

Absolutely! We'll store all your points in a holding account. When you create a My Nation account and verify your mobile phone number, then we'll auto-credit all those points to your account. Then you can start redeeming your points for tons of cool stuff!

Texting in a code is easy. Locate the code on any participating product, and text just the code to 33992. You don’t even have to put in the dashes because we know that only the geekiest of the geeks can find the dash on most mobile phones.

To retrieve your Slurpee Nation rewards point balance, all you have to do is text 'REWARDS' to 33992. Only registered members can check their point balances, so get with the program and create a Slurpee Nation account today!

Members who sign up will always be in the know when it comes to all things Slurpee. From time to time, we'll send you text messages with new flavors, promotions, and anything new that is worthy of your priceless attention.

No. You can still redeem points and all the other cool stuff. You just won't receive our super freeze-alicious mobile updates.

If you'd like to stop receiving text messages, simply text 'STOP' to 33992; we'll take care of the rest.

Just log in to your Slurpee Nation account and click to the My Account page. Enter your new mobile number and click the Save Settings button. Then check your mobile phone for a confirmation text message. Reply by typing 'Y' for Yes, and your new mobile number will be active for Slurpee rewards!

Each mobile number must be tied to only one account. That way we'll know who gets all the cool points when you text in a code.

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This site is intended for residents of the US.